Our intent is the search for truth: verification is the priority. What we report must be correct and contextualized. We don't really take everything we are told and we don't let ourselves be influenced by our personal beliefs.
As far as possible we describe our ideas with completeness and clarity of language. If for reasons of space or time we are unable to include all the information we have available, the exposure of contents must be accurate in order not to omit or sacrifice aspects that change the truth of the information.
In our work we operate with authenticity and transparency. We clearly cite and attribute the sources of our information. We avoid hyperbole and sensationalistic hypotheses. We do not use fantasy reconstructions.
4. INDEPENDENCE / IMPARTIALITY
FCO rejects political constraints and corruption: nobody can ask for money or other advantages to perform undue services. To guarantee this, every decision taken must be adequately verified and in any case verifiable. Conflicts of interest, even potential, must be communicated / reported and are sanctioned.
FCO's credibility also passes through the clarity of its decision-making processes. We strive to communicate externally everything that can help explain how we got to the final product.
We take full responsibility for our work and we must always be ready to respond to it: mistakes are inevitable. When they do, we correct them immediately.
Everyone involved in any role from FCO deserves respect and consideration. We maintain civil tones and attitudes, both in the exercise of our function and in the formulation of our contents. We listen and look for interlocution, never confrontation. We hold in great consideration the different attitudes and cultures.
We take care of the correct use of the language and audiovisual languages to ensure that the quality of our product stands out from the others. But we do not allow the form to prevail over the substance: we try to communicate clearly.
FCO undertakes to promote and disseminate these guidelines, to update them regularly, also through dialogue with the public, and to ensure their application. Any infringements - which will be assessed and sanctioned - can be reported to the following email address: